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The profile of an eagle's head adjoining the words United States Postal Service are the two elements that are combined to form the corporate signature.

Employee and Labor Relations Manual

Issue 18 June 2007
Transmittal Letter

A. Introduction

Our Strategic Transformation Plan enables the Postal Service™ to successfully perform our long-standing mission of providing affordable, universal service. A strategic and key Plan objective is to maintain a work environment that enables our diverse and highly motivated workforce to:

1. Achieve and go beyond performance expectations.

2. Be recognized for individual and team performance achievements.

The Employee and Labor Relations Manual (ELM) is a critical tool for understanding and implementing the programs and processes that contribute to this goal.

B. Explanation

The ELM has been revised substantially since ELM 17 was published in December 2002. The appendix and every chapter (except Chapter 2) have been revised. For detailed information about the revisions, see the Summary of Changes. Except for deletions, substantive changes are identified in the text by a bar in the margin. ELM 18 includes changes published in online updates 17.1 through 17.16 and in Postal Bulletin articles through May 24, 2007.

C. Availability

1. Online. The online ELM is updated periodically with changes published in the Postal Bulletin. Online incremental updates of ELM 18 will be designated as ELM 18.1, 18.2, etc. ELM Issues 12.1 through 18 are available on the Postal Service PolicyNet Web site:

Go to http://blue.usps.gov.

Under "Essential Links" in the left-hand column, click on References.

On the PolicyNet Web site, click on Manuals.

(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)

The ELM is also available on the Postal Service Internet:

Go to www.usps.com.

Click on About USPS & News, then Forms & Publications, then Postal Periodicals and Publications, and then Manuals.

2. Hard copy. You can order ELM 18 from the Material Distribution Center (MDC) by using touch tone order entry (TTOE). Call 800-273-1509 and follow the prompts.

Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message. (Wait 48 hours after registering before placing your first order).

D. Comments and Questions. Send comments and questions to:

MGR FIELD POLICIES AND PROGRAMS
EMPLOYEE RESOURCE MANAGEMENT
US POSTAL SERVICE
475 L'ENFANT PLZ SW
WASHINGTON DC 20260-4226

Signature of DeWitt Harris
Deborah Giannoni-Jackson
Vice President
Employee Resource Management

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