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MAY 2009

FRONT PAGE WHAT'S UP PCC BLOG. CLICK HERE.
KEEPING POSTED SPOTLIGHT ON SUCCESS INFO@USPS

FRONT PAGE

BLOGGING WITH THE PMG

PCC BLOG WILL FEATURE ONLINE CHAT WITH POTTER DURING NPF

Direct from the National Postal Forum, Postmaster General John Potter will be blogging live with mailers on the PCC Blog.

Join the conversation on Monday, May 18, from 10 a.m. to 10:30 a.m. ET, at 2blogpcc.com. You can submit questions in advance at the blog site. The Postmaster General’s online chat will follow his keynote address. The NPF is being held May 17-20 in Washington, DC.

And be sure to check the PCC Blog frequently during the NPF for updates from USPS officers, who will be sharing their insights on issues important to the mailing industry.

You’ll also be able to follow the 2009 NPF on Twitter, the free social-networking service. Mailers will be able to send “tweets” to other attendees as well as get the latest forum news. You can use an existing Twitter account or visit twitter.com to create a new one. While signed in, go to twitter.com/DCForum09 and click the “follow” button to automatically receive updates and special announcements.

If you’re not attending this year’s Forum, these are great ways to get a feel for the event — without leaving your office.

And, look for special editions of PCC Insider. We’ll keep you updated on news and information from the Forum, including highlights of symposiums and other major events.


TAKE DIRECT LINK TO BUSINESS CUSTOMER GATEWAY

ALL BUSINESS CUSTOMERS — LARGE OR SMALL

The Business Customer Gateway is located at usps.com — look for the link at the bottom right corner of the website — and it provides a single entry point to access all Postal Service business services. It consolidates popular online services like PostalOne!, Electronic Verification System, FAST and Customer Label Distribution System with new support services for Intelligent Mail.

Existing customers as well as new users can use the gateway for accessing online USPS business services. Newer services are being offered to support Intelligent Mail Full Service, such as the Mailer IDs System, TEM (Testing Environment for Mailers) and an enhanced suite of Mailing Reports.

Visit the Business Customer Gateway now to experience the online application process and self-service capability — click the “new users” sign-up button.


WHAT'S UP

PCC MANAGEMENT INSIGHTS

We’re expanding distribution of PCC Management Insights, a monthly communication devoted to policies and rules governing PCCs. Initially e-mailed to PCC administrators and postal co-chairs, these articles now are available at the National PCC website: usps.com/nationalpcc/resources.htm. PCC industry co-chairs also will receive these articles.

PCC Management Insights is designed to help you learn more about the content of Publication 286, Postal Customer Council Program Policies and Rules (March 2007), and it provides information you can use to improve PCC operations.

A SIMPLER WAY TO SHIP

The Postal Service is launching a nationwide advertising campaign to highlight the benefits of Priority Mail Flat Rate Boxes to business customers. Flat-rate boxes are an easy way to ship to any state for a low flat rate — if it fits, it ships! The whole country is one zone with flat-rate boxes. And there’s no need to weigh anything up to 70 pounds when you use a Priority Mail Flat Rate Box. On May 19, we’ll introduce a new website for Priority Mail information — prioritymail.com. Check it out for a simpler way to ship!

KEEPING CURRENT ON PRICES AND STANDARDS

Need information on revised mailing standards to support the recent price change for mailing services? Go to Postal Explorer at pe.usps.com for the Domestic Mail Manual, DMM Advisory and other resources. Highlights of the price change include new options for preparing First-Class Mail automation letters and Standard Mail automation and machinable letters, revisions to price categories for irregular parcels and Not Flat-Machinable pieces weighing less than 6 ounces, and new Standard Mail saturation mail initiatives to encourage growth.

FYI…

Two workshops — Package Services and Results-Driven Marketing in a Down Economy — will be developed and distributed for National PCC Day, Sept. 16. Plan now to incorporate these two required workshops into your educational activities for the day. Webinars to help local presenters become familiar with the workshops will be announced at a later date.

KEEPING POSTED

2009

  • The 2009 National Postal Forum is May 17-20 in Washington, DC. Check the NPF website at npf.org for more information.
  • National PCC Day is scheduled for Sept. 16 in New York City.

INFO@USPS

YOUR LINKS TO MAILING RESOURCES

U.S. Postal Service: usps.com
National PCC Network: usps.com/pcc
RIBBS: ribbs.usps.gov
Questions? Comments? Send an e-mail to pccinsider@usps.gov
Sign up for PCC Insider at usps.com/pcc, select “PCC Insider Registration”
Back issues: PCC Insider online archive

SPOTLIGHT ON SUCCESS

VP Susan Plonkey
USPS Sales Vice President Susan Plonkey at New England Business Mail Expo.

BUILDING ON A STRONG FOUNDATION

More than 400 mailing industry professionals attended the annual New England Business Mail Expo. Sponsored by 10 New England PCCs, it’s the largest mailing industry forum in New England.

With the theme, “Building on a Strong Foundation by Leveraging Your Strengths,” the March event featured educational sessions and more than 40 exhibitors.

Featured speakers included Mark Fallon, CEO of The Berkshire Company, and USPS Sales Vice President Susan Plonkey, who delivered the keynote address and talked about changes at the Postal Service and the growing importance of the PCC partnership to the mailing industry.

Ralph DelMonico Jr., president and CEO of D3Logic, and Paul Bresnahan, manager of BSN Operations in Massachusetts, were recognized for their strong support of PCCs in New England.

The New England Business Mail Expo was presented by the following councils: Central Massachusetts, Greater Boston, Greater Hartford, New Hampshire, Northeastern Massachusetts, Providence Rhode Island, Southeastern Massachusetts, Southern Maine, Vermont and Western Massachusetts.

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