U.S. Postal Service Recognizes American Eagle Outfitters At 2008 National Postal Forum

ANAHEIM, CA — The U.S. Postal Service today recognized American Eagle Outfitters with its Creative Business Solutions Award for the company’s commitment to a successful business partnership with the Postal Service. At each National Postal Forum, a select group of Postal customers is acknowledged and recognized by for their contributions to the continued success of the mailing industry.

The Creative Business Solutions Award, one of three “best in class” awards presented annually at the Forum, recognizes customers who have demonstrated creativity by finding new ways to use mail to drive significant business results. Winners in this category have taken calculated risks by using the mail in new and different ways to help achieve their company’s business objectives with successful, quantifiable results.

For over six years, American Eagle has been a USPS customer utilizing both Priority Mail and Parcel select. When American Eagle decided to step into the international market, they selected USPS International Express Mail as their shipping method. Today, American Eagle Outfitters is one of USPS’s largest international shippers. The United States Postal Service has a strong relationship with the corporate leadership team and understands the corporate vision. AEO sets “time to market” as the number one customer concern, tracking and confirmation of delivery second, followed by a review of their cost third.

“I congratulate American Eagle Outfitters for having recognized the vital importance of innovation, teamwork, communications and customer satisfaction using the mail,” said Susan Plonkey, USPS vice president, customer service.

The National Postal Forum is the mailing industry’s premier trade show and event. More than 7,000 industry professionals attend the four-day conference that features 140 workshops and special sessions, four symposiums and 13 professional certificate programs.

For more information on the 2008 National Postal Forum, visit www.npf.org.

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An independent federal agency, the U.S. Postal Service is the only delivery service that visits every address in the nation — 146 million homes and businesses. It has 37,000 retail locations and relies on the sale of postage, products and services to pay for operating expenses, not tax dollars. The Postal Service has annual revenues of $75 billion and delivers nearly half the world’s mail.