Southborough Post Office earns Mystery Shopper award
NO MYSTERY HERE—Southborough Postmaster Christopher Capobianco, left, was presented a special plaque on behalf of his sales and service associates for attaining perfect Mystery Shopper scores in Postal Quarter 4. Massachusetts Postal District Manager John W. “Mike” Powers III made the presentation when senior postal leaders from Massachusetts District met for their quarterly meeting Oct. 29 in the Boxborough Woods Holiday Inn, Boxborough.
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An independent federal agency, the U.S. Postal Service is the only delivery service that visits every address in the nation — 146 million homes and businesses. It has 37,000 retail locations and relies on the sale of postage, products and services to pay for operating expenses, not tax dollars. The Postal Service has annual revenues of $75 billion and delivers nearly half the world’s mail.