Post Office Operations Returning to Normal

Mail delivery continues in aftermath of winter storm

LOUISVILLE, KY – Operations are slowly returning to normal at Post Offices across the Kentuckiana District as utility companies continue to repair downed power lines caused by Monday’s ice storm.

Despite massive power outages to more than 600,000 homes and businesses across Kentucky and Southern Indiana, the Postal Service has continued to make deliveries where possible.

“The mail flow never stopped at the more than 650 Post Offices impacted by the storm,” said Kentuckiana District Manager, Chris Christenbury. “We missed some deliveries in areas hardest hit by the storm and we are working around the clock to restore service at those offices.”

Christenbury credits the dedication and perseverance of postal employees during the past week in an attempt to return things to a sense of normalcy. “Despite having no power at home, most of our employees are showing up for work and working hard to get the mail processed and delivered,” he said. “This really demonstrates our commitment to mail delivery.”

As of today, 56 Post Offices across the district are still without power, three of which are closed. They include: Hickory (42051), New Concord (42076) and Mammoth Cave (42259)

The Postal Service has been working with local law enforcement agencies across Kentucky and Southern Indiana and continues to strive to make delivery wherever safe and permissible in compliance with state and local police and emergency services.

Customers with inquires about their mail service can call 1-800-ASK-USPS for information and updates.

Christenbury also asked residents who receive mail delivery to keep the approach to and from their mailbox clear of ice and snow. “The Postal Service treats safety and service with equal priority,” he said. “We need your help to make sure you get the kind of service you expect, and our letter carriers are safe from the perils they face during the winter.”

Letter carriers are especially vulnerable to slips, trips and falls during the winter months, he said. “Clearing your walkways helps reduce the danger of a letter carrier suffering serious injury in a slipping accident.

“Your help in this regard is deeply appreciated by your letter carrier and all the men and women who work together to make sure you receive the best possible mail delivery,” he added.

As always the United States Postal Service appreciates our customers’ patience during these difficult weather-related conditions.