New Castle Postal Employee to Get Special Recognition

“HERO” Carrier Delivered Assistance to Customer in Distress

What:
New Castle, DE Letter Carrier Steve Williams will be recognized for his actions assisting a customer in need on July 11, 2008

Who:
USPS District Manager Joanna B. Korker, the customer and members of her family, Delaware State Senator David B. McBride, State Representative Terry R. Spence, New Castle Postal employees

When:
Thursday, August 7, 2008 at 8 a.m. (Media should arrive by 7:50)

Where:
New Castle Post Office
105 Johnson Way
New Castle DE

Background:
While delivering mail on July 11, 2008 Steve heard the shouts of an elderly customer who had fallen. The customer was unable to get up and was in distress. Steve helped the customer to her feet and escorted her into her home. He comforted her, attended to her injuries, and called for assistance. Steve learned later that the customer had suffered a broken wrist. In a letter to the PMG from the customer’s daughter, Steve was praised for “going above and beyond in taking care of my mother, and I will be forever grateful to him for his caring actions.”

Contacts:
Ray Daiutolo, SR., APR 215-931-5049, cell 215-776-1456
raymond.v.daiutolo@usps.gov

Boyd Sykes (New Castle Post Office) 302-328-6472, cell 302-256-6499

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