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Media Contact: Donna Spini, 602-225-3993
donna.m.spini@usps.com
June 12, 2007
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USPS Vice President Susan Plonkey to Provide Keynote Address
at June 19 Phoenix Postal Customer Council Meeting
What: Phoenix Postal Customer Council June meetingWhere: Pointe South Mountain Resort, 7777 S. Pointe Parkway West, Phoenix When: Tuesday, June 19, 2007. Registration: 11:30 a.m. Program: noon to 2 p.m. Registration Fee: $33 per person ($35 at the door) includes lunch and season's-end gift from the PCC The Phoenix Postal Customer Council is pleased to welcome Susan Plonkey, United States Postal Service Vice President, Customer Service, as the keynote speaker at its regular meeting on Tuesday, June 19. Businesses that use mail to communicate, conduct business or grow revenue will want to take this opportunity to hear from one of the Postal Service's lead executives about recent rate changes and the future direction of the Postal Service. Also at the meeting, the coming year's PCC board members will be announced, and outgoing board members will be recognized for their service to the organization. Plonkey was named Vice President, Customer Service, in February 2005. In this role, she is responsible for improving customer service and customer relationships and developing new marketing opportunities. She oversees Retail Marketing, Business Mail Acceptance, the Business Service Network, Market Development, Customer Relationship Management, Licensing Strategies, and Customer and Industry Marketing. Customer and Industry Marketing includes the National Postal Forum (NPF), Postal Customer Councils (PCCs), tradeshows and promotions, and the Mailers Technical Advisory Committee (MTAC). Plonkey also focuses on innovative marketing strategies to help sustain the Postal Service's ability to serve its customers and compete in a technology-driven environment. The PCC has been assisting the local mailing community for many years. Made up of an executive and advisory board with members from the private business community and local Postal Service employees, the PCC exists to promote and educate its members on postal and mail industry communications. Membership in the organization is free. For more information or to register, visit the Phoenix Postal Customer Council's website at www.phoenixpcc.com or call (602) 225-3100. An independent federal agency, the U.S. Postal Service is the only delivery service that visits 146 million homes and businesses, six days a week. It has 37,000 retail locations and relies on the sale of postage, products, and services to cover its operating expenses. The Postal Service has annual revenues of $73 billion and delivers nearly half the world’s mail.
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