David Williams was named vice president, Engineering in September, after acting in the position from June 2009. He reports to the senior vice president, Operations and oversees all engineering and development efforts focused on internal processes, including building and equipment maintenance programs and policies, such as those for the organization’s Automated Postal Centers and integrated retail terminals. Williams directs all engineering and acquisition support functions, including the design and development of new automation, material handling systems, and vehicles.

Williams served in numerous field, area and headquarters positions, most recently as manager, Processing Operations. During that time, he led his team to superior performance for several years. His incorporation of lean six sigma practices and deployment of “Closing the Gap Strategies” resulted in mail processing work-hour reductions never before experienced. Williams’ breakthrough work in using information to help drive and support the field’s record-setting service achievements is noteworthy.

Williams holds a Bachelor of Science degree in industrial and systems engineering from the University of Florida and a Master's degree in business administration from the College of William and Mary.

October 2009