Jordan Small was named Vice President, Delivery Operations, in February 2008. He is leading Postal Service efforts to improve service and reduce costs in the delivery network, which continues to expand by 1.8 million new delivery points each year. Small is responsible for initiatives that use automation to increase the amount of mail sequenced in the order of delivery, allowing mail to be delivered more efficiently to customers. This includes deployment of the new Flats Sequencing System.

Prior to this position, Small was manager of the South Florida District, which includes Broward, Miami-Dade and Monroe counties, and the Philadelphia District.

Small joined the Postal Service in 1979 as a distribution clerk in New York City. Positions held during his career include senior plant manager in the South Florida District, manager/lead executive in the Philadelphia District, district manager in Akron, Ohio, and Postmaster in Cleveland, Ohio.

Small is a U.S. Army veteran who attended Miami-Dade Community College and David Myers University and has completed the USPS Executive Leadership Program.

April 2008