FOR IMMEDIATE RELEASE 
Contact: Media Relations 202-268-2155
September 15, 2003
Release No. 067
www.usps.com

USPS ASSISTS SMALL BUSINESSES EVERYWHERE

WASHINGTON, DC — Key mail products and services available from the U.S. Postal Service are
targeted specifically to the priorities and needs of small and home-based businesses. Many tools
available to help small businesses attract, fulfill, retain and grow their enterprises can be found
conveniently at local post offices or on the Internet at www.usps.com.

“Small businesses are the powerful cornerstones of every community,” said Pat McGee, Manager,
Market Development. “From shipping with Priority Mail to tips on Direct Marketing, we provide the crucial
components a small company needs to survive — especially in today's challenging economy. With the
upcoming changes in telemarketing, the power of the mail is greater than every before.”

According to the Small Business Administration, there are more than 22 million small businesses in the
United States. With the creation of a “Small Business Tools” link, the Postal Service’s web site,
www.usps.com, is fully integrated to support small business customers. The link takes customers to
sites where they find services to help them advertise and build their business, meet customer demands
and increase customer loyalty. With www.usps.com, the Post Office is open 24 hours a day, seven
days a week, 365 days a year, providing solutions for the mailing needs of small business customers:

1. Shipping Options: From Priority Mail to Express Mail and more, the Postal Service is the one
source for all package shipping needs. www.usps.com offers signature confirmation as well as Global
Express Guaranteed, which services over 200 countries and territories. What’s more, businesses are
increasing their profits by using Click-N-Ship, a service that allows customers to create and print
customized shipping labels, complete with postage and Delivery Confirmation free of charge, from their
desktop computer. Need to delivery to a PO box to reach an important customer? No problem, the
Postal Service is the only delivery company that reaches PO boxes.

2. Advertising Solutions: When the family playroom becomes a full-fledged mailroom, USPS
DirectMail offers interactive choices needed to help plan, design, print and send out direct mailing all with
the click of the mouse. NetPost Mailing Online allows a business to complete a First Class, Standard or
Nonprofit mailing directly from the desktop computer. To top that, with NetPost CardStore high-quality
custom greeting card mailings are created directly from at the desktop computer. After the address list is
uploaded, the Postal Service handles everything within 24 hours — from printing to mailing.

3. Business Solutions: No need to take time out of a busy workday to buy stamps: PC Postage
allows direct purchasing of postage online. Bills for PC Postage can be received, viewed and paid
electronically. Send Money, another feature similar to an electronic money order, allows customers to
send money from their checking or money market account to another person’s account — perfect for
web sites that sell merchandise. eMerchandise Return Service makes returning merchandise to the
participating e-tailer easy and convenient for consumers. It enables customers to download postagepaid,
plain-paper Priority Mail labels using their own computer and printer. They may return the product
to the sender by handing it to a local mail carrier or dropping it off at the Post Office.

4. General Solutions: Look up zip codes; buy stamps and stamp products online. Track Express
Mail packages and use the Domestic and International Rate Calculator to find out how much shipping will
cost to any address nationally and internationally.

5. The Business Guide to Mailing: The Business Guide to Mailing made its debut in June 2003
and was demonstrates the best mailing solutions for small businesses and organizations. It was created
through user-focused research, so the solutions have been tested and refined by actual small business
owners. The Business Guide to Mailing is available in post offices around the country and on
www.usps.com.

In recognition of National Small Business Week, September 15-19, 2003, individual post offices around
the country may offer seminars, conduct open houses, and/or provide free information to business
customers.

Since 1775, the U.S. Postal Service has connected friends, families, neighbors and businesses by mail.
It is an independent federal agency that makes deliveries to about 140 million addresses every day and
is the only service provider to deliver to every address in the nation. The Postal Service receives no
taxpayer dollars for routine operations, but derives its operating revenues solely from the sale of
postage, products and services. With annual revenues of more than $67 billion, it is the world's leading
provider of mail and delivery services, offering some of the most affordable postage rates in the world.
The U.S. Postal Service delivers more than 43 percent of the world's mail volume — some 203 billion
letters, advertisements, periodicals and packages a year - and serves seven million customers each day
at its 38,000 retail locations nationwide.

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